Troubleshooting & FAQs

Credit Limit Reached

Handle credit exhaustion and restore automated scanning with plan upgrades or optimization.

If you've reached your monthly credit limit, new scans and generations will pause until renewal or plan upgrade. This guide will help you manage credit limits effectively.

Credit Exhaustion

Common symptoms of this issue

Warning banner: "Credit limit reached"

Queued items not progressing

Auto-refresh temporarily disabled

Automated Processing Paused

When credits are exhausted, all scheduled scans and format generations are temporarily paused. Manual scans are also disabled until credits are renewed.

Steps to Fix

1

Review Credit Usage

Navigate to Plan & Usage to see your current credit status and consumption breakdown.

Go to Plan & Usage to view:

  • • Credits used this month
  • • Credits remaining
  • • Next renewal date
  • • Usage by format breakdown
2

Optimize Current Usage

Reduce credit consumption by adjusting cadence and disabling unused formats.
Optimizing Credit Consumption →

Quick optimization tips:

  • • Lower cadence for static pages (Weekly → Monthly)
  • • Disable unused formats
  • • Exclude low-priority URLs
3

Consider Plan Upgrade

Upgrade to a higher tier for more monthly credits and additional features.
Upgrade & Billing Options →

Plan Comparison

  • • Free: 40 credits/month
  • • Pro: 500 credits/month
  • • Business: 5,000 credits/month
  • • Growth: 50,000 credits/month
4

Wait for Renewal

If you prefer not to upgrade, wait for your monthly credit renewal.
5

Monitor Future Usage

Set up usage monitoring to avoid hitting limits in the future.

Best practice: Check your credit usage weekly and adjust cadence settings before reaching 80% of your limit.

Credit Usage This Month

Monitor your consumption to avoid hitting limits

45%

of 1,000 credits used

550

credits remaining

Daily Scans

135

Weekly Scans

90

Monthly Scans

67

Add more credits or reduce cadence to maintain automation

Preventing Credit Exhaustion

Follow these strategies to avoid running out of credits:

  • Right-size your plan: Choose a plan that matches your URL count and update frequency needs
  • Prioritize strategically: Focus credits on high-value pages that change frequently
  • Match cadence to content: Use Daily only for pages that truly update daily
  • Disable unused formats: Only generate formats you actually use
  • Monitor regularly: Check usage weekly to spot trends before hitting limits
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